Job Title: Technical Support Specialist

Department: Technical Support

Reports To: Technical Support Manager

Summary:

We are seeking a highly motivated and experienced Technical Support Specialist to join our growing team. As a Technical Support Specialist, you will play a crucial role in providing technical support to our customers and ensuring the smooth operation of our software products. You will also be responsible for analyzing customer requirements, designing and implementing solutions, and training users on our products.

Responsibilities:

• Provide technical support to customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to our software products.
• Analyze customer requirements and design solutions.
• Implement solutions and train users on new features and products.
• Document technical processes and procedures.
• Stay up-to-date on the latest software technologies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in software support or consulting.
• In-depth knowledge of software development methodologies and tools.
• Excellent problem-solving and analytical skills.
• Strong communication and presentation skills.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technologies.
• Chance to make a real impact on the company's success.

To Apply:

Please submit your resume and cover letter to careers@baldpuppies.com

We are seeking a skilled and experienced Backend Web Developer to join our growing team. The ideal candidate will have a strong understanding of backend web development principles and practices, as well as experience with a variety of programming languages and frameworks. This is an opportunity to play a key role in the development of our next-generation web applications.

Job Title: Data Privacy Officer

Department: Legal and Compliance

Reports To: Chief Legal and Compliance Officer

Summary:

The Data Privacy Officer (DPO) plays a crucial role in ensuring the company's compliance with all applicable data privacy laws and regulations, including the Republic Act No. 10173 or the Data Privacy Act of 2012 (DPA), Bangko Sentral ng Pilipinas (BSP) Circular 1127, Securities and Exchange Commission (SEC) circulars, and National Privacy Commission (NPC) circulars. The DPO will oversee the development and implementation of the company's data privacy program, conduct data privacy audits, investigate data breaches, and provide training to employees on data privacy matters.

Essential Duties and Responsibilities:

• Develop and implement the company's data privacy program in accordance with applicable data privacy laws and regulations, including the DPA, BSP Circular 1127, SEC circulars, and NPC circulars.
• Conduct data privacy audits to identify and assess risks to personal data and ensure compliance with data privacy laws and regulations.
• Investigate data breaches and implement corrective actions to prevent future breaches.
• Provide training to employees on data privacy matters, including their obligations under the DPA and the company's data privacy policies and procedures.
• Stay up-to-date on changes in data privacy laws and regulations and advise management on the impact of these changes on the company's operations.
• Serve as the company's point of contact for data privacy inquiries from regulators, customers, and employees.

Qualifications:

• Bachelor's degree in law, computer science, information technology, or a related field.
• Minimum of 3 years of experience in data privacy compliance, preferably in the software or financial technology industry.
• Strong understanding of data privacy laws and regulations, including the DPA, BSP Circular 1127, SEC circulars, and NPC circulars.
• Experience in conducting data privacy audits and investigating data breaches.
• Excellent communication and presentation skills.
• Proficient in Microsoft Office Suite and ERP systems.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and fast-paced environment.
• Chance to make a real impact on the company's data privacy compliance program.

Job Title: Solutions Architect

Department: Information Technology

Reports To: Chief Technology Officer

Summary:

We are seeking a skilled and experienced Solutions Architect to join our growing team in the Philippines. As a Solutions Architect, you will play a pivotal role in designing, developing, and implementing innovative software solutions that align with our company's strategic goals and business objectives. You will be responsible for translating complex business requirements into scalable, secure, and cost-effective IT solutions, ensuring that our software meets the highest standards of quality and performance.

Responsibilities:

• Collaborate with stakeholders to understand business needs and identify potential challenges
• Design and develop innovative IT solutions that align with business objectives
• Create detailed technical specifications and documentation for software solutions
• Evaluate and select appropriate technologies and tools for solution implementation
• Ensure that solutions adhere to industry standards, security best practices, and regulatory requirements
• Oversee the implementation and integration of software solutions
• Mentor and guide junior architects and developers in their professional development
• Stay abreast of emerging technologies and trends in the software industry
• Contribute to the maintenance and evolution of the company's IT infrastructure

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 7+ years of experience as a Solutions Architect or a similar role
• In-depth knowledge of software development methodologies, design patterns, and best practices
• Expertise in cloud computing architectures, including AWS, Azure, or GCP
• Strong understanding of data management principles and security practices
• Excellent communication and presentation skills, both written and verbal
• Ability to work independently and as part of a team in a fast-paced environment

Benefits:

• Competitive salary and benefits package
• Opportunity to work on cutting-edge technologies and make a significant impact on the company's success
• Collaborative and supportive work environment
• Professional development and training opportunities

To Apply:

Please submit your resume and a cover letter detailing your relevant experience and send to careers@baldpuppies.com

 Bald Puppies Solutions Inc. is looking for a talented and enthusiastic Corporate Communications Specialist to join our growing team! You will be responsible for crafting and delivering compelling communication strategies that elevate our brand image and build strong relationships with our stakeholders.

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

The Customer Service Associate is responsible for developing and delivering training programs to equip our customers with the knowledge and skills to maximize the value of our offerings. You will play a key role in driving customer adoption, satisfaction, and retention.

Job Title: Internal Auditor

Department: Finance

Reports To: Board of Directors

Summary

We are seeking a qualified and experienced Internal Auditor to join our growing software and financial technology company in the Philippines. The Internal Auditor will play a critical role in ensuring the company's compliance with BSP Circular 1127 and Securities and Exchange Commission (SEC) regulations. The ideal candidate will have a strong understanding of ERP systems and experience with internal audit methodologies.

Responsibilities

• Conduct risk assessments to identify potential control weaknesses and compliance risks
• Develop and execute audit plans to assess the effectiveness of internal controls and compliance with BSP Circular 1127 and SEC regulations
• Prepare audit reports and recommendations to management and the Board of Directors
• Follow up on audit findings and recommendations to ensure timely and effective implementation
• Stay up-to-date on changes in BSP Circular 1127, SEC regulations, and other relevant laws and regulations
• Provide training and guidance to other employees on internal controls and compliance matters

Qualifications

• Bachelor's degree in Accounting, Finance, or a related field
• 5+ years of experience in internal auditing, with a focus on financial services
• Strong understanding of ERP systems and experience with internal audit methodologies
• Familiarity with BSP Circular 1127 and SEC regulations
• Excellent communication and writing skills
• Ability to work independently and as part of a team

Benefits

• Competitive salary and benefits package
• Opportunity to work with a leading software and financial technology company in the Philippines
• Chance to make a significant impact on the company's compliance and risk management practices

To Apply

Please submit your resume and cover letter to careers@baldpuppies.com

Perform assigned responsibilities, collaborate with team members, and adhere to company policies. Strong communication, problem-solving, and work ethic required. Adaptability, initiative, and willingness to learn are valued.

We are seeking a highly motivated and results-oriented Business Development Specialist to join our dynamic team. The ideal candidate will have a proven track record of success in identifying and developing new business opportunities, building strong relationships, and closing deals. They will also have a deep understanding of our industry and the ability to think strategically to develop and execute effective business development plans.

We are looking for a meticulous and analytical Bookkeeper to join our team. You will play a crucial role in safeguarding the company's financial health and ensuring accurate revenue recognition.