The Functional Consultant is responsible for assisting clients in effectively using the company’s software solutions. This role focuses on understanding client business processes, configuring the system based on their requirements, and providing functional support to ensure successful implementation and continuous system adoption.
Responsibilities
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Assist clients in understanding and using the software based on their business needs
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Gather, analyze, and document client requirements
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Configure the software to align with client processes and operational requirements
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Conduct system demonstrations, user training, and functional walkthroughs
- Provide functional support during implementation, testing, and post-deployment
- Coordinate with technical teams for system issues, enhancements, and customizations
- Perform user acceptance testing (UAT) and validate system functionality
- Prepare functional documentation, user guides, and process flows
- Ensure timely resolution of client concerns and issues
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Maintain strong client relationships and ensure customer satisfaction
Qualifications
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Graduate of any business-related course (e.g., Business Administration, Management, Accounting, Information Systems, or equivalent)
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Strong analytical and problem-solving skills
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Good communication and interpersonal skills
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Ability to understand business processes and translate them into system configurations
- Willingness to learn new software and technologies
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Experience in ERP, CRM, or business software implementation is an advantage but not required
Requirements
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Certificate of Employment from previous employer (if applicable)
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Police Clearance
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Barangay Clearance
- NBI Clearance
- Birth Certificate
- Medical Certificate
- Transcript of Records
- Picture with white background (1x1)
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Government IDs/Number (SSS, PagIbig, Philhealth and TIN)
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
